Better to Receive: The Benefits of Being More Open to Feedback

Why is feedback—whether it’s negative feedback or constructive criticism—so tough for most of us to take?

When we receive feedback that we don’t agree with, the tendency is to get defensive, to explain, to make excuses, to try to invalidate it, to deny it, to be offended by it, and even to resent the person giving it.

Click here to find out why...and what we can do to make the most of the feedback we receive.


Spanning the Decades: Career Advice for Every Age and Every Stage


What's the impact -- and what are the implications -- of four very different generations (Traditionalists, Baby Boomers, Gen-Xers, and Millennials) all working together?   

And how might your career advice vary when advising someone in their 20's, 30's, 40's, 50's or 60's?

My latest Hired Guns post seeks to explore these...and a number of other related (and sometimes controversial) questions!

In Defense of the Feedback Sandwich


A number of supposed experts have recently written blog posts bashing the Feedback Sandwich technique.

Why? Because they have absolutely no idea what they're talking about.

(How's that for NOT using the feedback sandwich! :))

Click here to read my latest Hired Guns post...and find out why the Feedback Sandwich is the most palatable way to give someone the feedback you think they need to hear...


10 Things To Do After an Interview to Help You Get the Job (Todd quoted in Forbes)


The main purpose of following up after a job interview (other than the obvious thanking of the person for their time and attention -- which is, simply, the polite and courteous thing to do) is to reinforce that you are the right person for the job – in terms of both attitude and aptitude.

I provided three suggestions, one of which made it into the article: 

Tip: Provide a follow-up response to one of the key interview questions. Ever draw a blank or give a less than stellar response during a job interview? Use your post-interview thank you note to modify, correct or amplify one of your responses.

Todd Cherches

, CEO 
of BigBlueGumball, a New York City-based management consulting and coaching firm, offers this example:

When you asked me about my single greatest accomplishment in my last job, I apologize that I drew a blank. However, immediately after leaving, it hit me that I should have mentioned...I was voted the top salesperson in my department for 2013, and proudly received a special recognition award at my company’s year-end national convention. This gives you a chance to re-connect with the interviewer, re-confirm your interest in the position, and demonstrate your self-awareness (while, at the same time, showing resilience after bouncing back from that brain-freeze!).

Two of my other suggestions -- that didn't make it into the column -- were:

*Along with the “thank you” email, include a relevant article, link, or book recommendation that relates to a topic you were discussing. For example, “In our interview, you mentioned that one of the biggest challenges of this position will be supervising a staff of recent college graduates, so I thought you might find the attached article on ‘Managing Millennials’ interesting.”

*Provide a (non-confidential, of course) work sample that illustrates your ability to do the job. “As one of the primary responsibilities of this position would be to put together PowerPoint decks for the sales staff, attached is a sample of one of my recent presentations just to give you a sense of my design abilities.”

Click here to read the full article with tips from a variety of industry experts.

The BBG Passion/Skill Matrix


How much of your time at work are YOU spending in each quadrant?

“People do best, what they like best to do.”

That's a classic adage from the original management guru, Frederick W. Taylor. It seems like common sense, and yet, so many people hate their jobs.

So what's going on?

The Passion/Skill Matrix may help to explain.

To learn more, please click here to read my Hired Guns blog post: "Do What You Love, Love What You Do: How to Be Happy and Successful at Work."